Lea Berman and Jeremy Bernard have organized state dinners and congressional picnics, each serving as White House social secretary for different administrations. Bernard worked for President Obama; Berman for President George W. Bush. And they've collaborated on a new book that uses their White House experiences to draw out lessons in how to handle crises, defuse awkward moments and manage expectations. It's called Treating People Well: The Extraordinary Power Of Civility At Work And In Life . The book is about "the everyday situations we find ourselves in," Berman says. "Sometimes it's an awkward relationship with a co-worker. Sometimes it's just a difficult situation at home. And what we're really saying is by treating people well in a very self-interested way, you will cause them to treat you well in return." Interview Highlights On what a social secretary does Lea Berman: The White House social secretary is responsible for every event that takes place within the grounds of the
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